How to Fix Touchpad Not Scrolling on Windows 10: 4 Easy Steps

If your laptop’s touchpad doesn’t scroll, you’re not the only one who gets frustrated. The touchpad is vital for moving around and doing things on your computer. It’s handy and easy to use.

But when it doesn’t work properly, it can be not very pleasant and slow you down. In this article, we’ll examine why touchpad scrolling issues happen and give you simple steps to fix them.

So, let’s dive in and discover how to bring back the smooth scrolling experience you deserve.

How To Fix Two-Finger Touchpad Scroll Not Working on Windows 10

Here’s a list of steps to fix the issue of the touchpad not scrolling on a Windows 10 PC:

Step 1 – Enable Two-Finger Scroll in Settings

Open the Settings menu and navigate to the “Devices” section. Choose “Touchpad” on the left side of the screen.

Turn on the “Drag two fingers to scroll” option. This makes sure the touchpad scrolling works in the system settings.

Enable Two-Finger Scroll in Settings

Step 2 – Restart Windows Explorer

Sometimes, Windows Explorer can encounter issues that affect the two-finger scroll feature. To fix this, right-click on the taskbar.

Choose “Task Manager” from the menu. Find “Windows Explorer” and click “Restart.”

This restarts Windows Explorer and might bring back the two-finger scrolling.

Restart Windows Explorer

Step 3 – Update or Roll Back Touchpad Driver

Outdated or recently installed touchpad drivers can cause issues with two-finger scrolling. What you need to do is

  1. Open Device Manager
  2. Find and click on “Mice and other pointing devices.”
  3. Look for the touchpad, often called an I2C HID device.
  4. Right-click on the touchpad.
  5. Choose “Properties.”

After that, you can:

  • Go back to the previous driver version.
  • Update the driver by downloading the latest one from the manufacturer’s website.

This step ensures that the touchpad driver is up to date or reverted to a stable version.

Sometimes, you may notice your touchpad isn’t visible in the device manager. Fixing this issue will need a different solution.

Update or Roll Back Touchpad Driver

4. Reinstall Touchpad Device

If your two-finger scroll isn’t working, try uninstalling and reinstalling the touchpad. Follow these steps:

  1. Open Device Manager.
  2. Look for “Mice and other pointing devices.”
  3. Right-click on the touchpad.
  4. Choose “Uninstall device.”
  5. Restart your PC.

After restarting, Windows will find the touchpad and install the needed driver. This might fix the problem with the two-finger scroll.

Reinstall Touchpad Device

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Common Causes of Touchpad Scrolling Problems

Here are some causes of your touchpad or two-finger scroll not working on your PC:

1. Misconfigured Touchpad Settings

One of the common causes of touchpad scrolling problems is misconfigured touchpad settings.

It’s possible that scrolling has been accidentally disabled or the scrolling speed is set too low.

Checking and adjusting these settings can often resolve the issue.

2. Outdated Touchpad Drivers

Outdated or incompatible touchpad drivers can also lead to scrolling problems.

As technology changes, make sure to update your drivers for everything to work smoothly.

If your touchpad isn’t working or has scrolling problems, updating the drivers to the newest version can usually help.

<<Related ArticleHow To Fix Laptop Touchpad Not Working

3. Conflicting Software

Some outside programs on your computer might mess with how the touchpad scrolls.

These programs could take over or mess up the touchpad settings, making it stop scrolling.

Temporarily disabling or uninstalling such software can help identify and resolve the issue.

4. Incorrect Touchpad Sensitivity Settings

Touchpad sensitivity settings set too high or too low can impact scrolling behavior.

Even slight touches may trigger unintended scrolling if the sensitivity is too high. 

Conversely, scrolling may only respond appropriately if the sensitivity is high enough.

Adjusting the touchpad sensitivity settings can improve scrolling performance.

5. Dirty or Damaged Touchpad Surface

Dust, dirt, and debris can build up on the touchpad over time, making it less responsive. Scratches or cracks can also hurt its scrolling ability.

To fix this, clean the touchpad with a soft cloth or cleaning solution. This can remove debris and make scrolling better.

If the touchpad is physically damaged, it might need professional repair or replacement.

<<Related ArticleHow To Fix Laptop Touchpad Not Clicking

Conclusion

This post talks about fixing touchpad scrolling problems. We understand how frustrating it can be when the touchpad on your laptop doesn’t work well.

From the simple steps given, you can enable two-finger scrolling in the touchpad settings. If the problem persists, we suggested more advanced steps like updating drivers, checking for malware, making a new user profile, and doing a system restore.

These steps need more tech knowledge, and you might need professional help if the issues continue.